Terms of service
Terms of Service
OVERVIEW
Welcome to Kenz Cart. Throughout these Terms of Service, the terms "we," "us," and "our" refer to Kenz Cart.
Kenz Cart operates this online store to provide customers with a secure and convenient shopping experience. Our store is powered by Shopify, which enables us to offer our products and services.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.
SECTION 1 – ELIGIBILITY & ACCOUNT
By using our website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.
You agree to provide accurate and complete billing, shipping, and contact information when placing an order.
You are responsible for maintaining the confidentiality of your account and any activities that occur under your account.
SECTION 2 – PRODUCTS
Kenz Cart offers a variety of products, including electronic accessories and general lifestyle items.
We make every effort to display accurate product descriptions and images. However, actual product colors, packaging, or appearance may vary slightly depending on your device or manufacturer updates.
Product availability and specifications may change without prior notice.
SECTION 3 – ORDERS
Placing an order does not guarantee acceptance.
We reserve the right to accept, reject, or cancel any order due to:
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Product unavailability
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Pricing errors
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Suspected fraud
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Incorrect customer information
If payment has already been made for a cancelled order, a full refund will be processed.
Returns and exchanges are handled according to our Refund Policy.
SECTION 4 – PRICING & PAYMENTS
All prices displayed on our website are shown in the selected currency and may change without prior notice.
Customers are responsible for providing accurate payment information.
We reserve the right to correct pricing errors at any time before processing an order.
SECTION 5 – SHIPPING & DELIVERY
Estimated delivery times are provided for reference only.
Shipping delays caused by courier companies, customs, weather conditions, or other circumstances beyond our control are not our responsibility.
Once an order has been handed over to the shipping carrier, the delivery process is under the carrier's responsibility.
SECTION 6 – INTELLECTUAL PROPERTY
All content on Kenz Cart, including logos, product images, graphics, text, and website design, is the property of Kenz Cart or its licensors.
No content may be copied, reproduced, or used without our written permission.
SECTION 7 – THIRD-PARTY SERVICES
Our website may include third-party services or links.
We are not responsible for the content, policies, or practices of third-party websites.
SECTION 8 – SHOPIFY PLATFORM
Kenz Cart is powered by Shopify.
While Shopify provides the e-commerce platform, all purchases are made directly with Kenz Cart. Shopify is not responsible for customer orders, products, shipping, refunds, or customer service.
SECTION 9 – PRIVACY
Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.
SECTION 10 – CUSTOMER FEEDBACK
Any reviews, suggestions, or feedback submitted to Kenz Cart may be used to improve our products and services.
Customers are responsible for ensuring their feedback is truthful and does not violate the rights of others.
SECTION 11 – WEBSITE ERRORS
Occasionally there may be typographical errors, pricing mistakes, or incorrect product information.
We reserve the right to correct these errors and cancel affected orders if necessary.
SECTION 12 – PROHIBITED USE
You agree not to use our website:
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For unlawful purposes
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To violate intellectual property rights
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To upload viruses or malicious software
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To interfere with website security
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To commit fraud or misuse our services
Violation of these Terms may result in suspension or termination of access.
SECTION 13 – TERMINATION
We reserve the right to suspend or terminate access to our website if these Terms are violated.
SECTION 14 – DISCLAIMER
Products and services are provided on an "as available" basis.
Except where required by law, Kenz Cart makes no guarantees regarding uninterrupted website availability or that every product will meet every customer's expectations.
SECTION 15 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Kenz Cart shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
SECTION 16 – GOVERNING LAW
These Terms shall be governed by the applicable laws of Pakistan.
Any disputes shall be subject to the jurisdiction of the courts of Pakistan.
SECTION 17 – CHANGES TO THESE TERMS
We reserve the right to modify these Terms of Service at any time.
Updated versions will be posted on this page and become effective immediately upon publication.
SECTION 18 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Kenz Cart
Email: kenzcart61@gmail.com
Business Address: Saddar, Rawalpindi, Pakistan
Phone: 03125713766